Privacy Policy
This Privacy Policy describes how SHIPZY SARL ("SHIPZY", "we", "us", or "our"), the developer and operator of the Maz platform, collects, uses, and protects information when you use the Maz mobile applications, the website mazmobility.com, and related services (together, the "Services").
Maz is a business-to-business (B2B) platform for professional car dealers. Use of the Services requires a verified dealer account approved by SHIPZY SARL.
1. Information We Collect
Information you provide
- Account and identity information — name, business/dealer details, national identity card number (CIN) used for account verification and login, email address, and phone number.
- Listing content — vehicle details, specifications, and photos you submit when listing a vehicle.
- Transaction information — bids you place, auctions you win, payment obligations, and payment records associated with your dealer account.
- Communications — messages you send us, including support requests.
Information collected automatically
- Device and usage data — device type, operating system, app version, language preference, and log data generated when you use the Services.
- Push notification tokens — a device token used to deliver push notifications (via Firebase Cloud Messaging), if you enable notifications.
2. How We Use Information
- To create, verify, and manage dealer accounts, including identity verification via CIN and one-time passcodes (OTP).
- To operate the marketplace: publish listings, run vehicle inspections, conduct real-time auctions, and process post-auction obligations.
- To send service notifications (e.g. outbid alerts, auction results, payment reminders) by push notification and email.
- To provide customer support and respond to inquiries.
- To maintain the security and integrity of the platform, prevent fraud, and enforce our Terms of Service.
- To comply with legal obligations applicable to SHIPZY SARL.
3. Legal Bases
We process personal data to perform our contract with you (providing the Services), to comply with legal obligations, and for our legitimate interests in operating a secure and trustworthy dealer marketplace. Where required, we process data on the basis of your consent (for example, push notifications), which you may withdraw at any time in your device settings.
4. Sharing of Information
We do not sell personal data. We share information only:
- Within the marketplace — limited listing and auction information is visible to other verified dealers as necessary to operate auctions (e.g. vehicle details, inspection reports, current bid amounts). Bidder identities are not publicly disclosed to other bidders.
- With service providers — infrastructure and processing partners acting on our behalf, such as cloud hosting, file storage (Amazon Web Services), real-time data and push notifications (Google Firebase), and email delivery providers. These providers process data under contractual safeguards.
- For legal reasons — where required by law, regulation, or valid legal process, or to protect the rights, safety, and property of SHIPZY SARL, our users, or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.
5. Data Retention
We retain personal data for as long as your dealer account is active and as needed to provide the Services, resolve disputes, maintain transaction records required by applicable commercial and tax law, and enforce our agreements. When data is no longer required, it is deleted or anonymized.
6. Data Security
We use administrative, technical, and organizational safeguards appropriate to the nature of the data, including encrypted transport (HTTPS/TLS), token-based authentication, access controls, and server-side validation of all file uploads. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Subject to applicable law — including Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data — you may request access to, correction of, or deletion of your personal data, and you may object to or request restriction of certain processing. To exercise these rights, contact us at admin@mazmobility.com. You may also request deletion of your account and associated data from within the app or by contacting support.
8. International Transfers
Our service providers may store or process data on servers located outside Morocco. Where data is transferred internationally, we take steps to ensure it receives an adequate level of protection consistent with this Policy and applicable law.
9. Children's Privacy
The Services are strictly for professional use by verified adult dealers. They are not directed to children, and we do not knowingly collect personal data from anyone under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date and, for material changes, notify you through the Services.
11. Contact Us
SHIPZY SARL — operator of the Maz platform · RC Tanger n° 176027 · ICE 003956906000017
12 Rue Khalid Ibn Oualid, 3ème étage, n°8, Tanger, Morocco
Email: admin@mazmobility.com ·
admin@mazmobility.com